Tuesday, 15 July 2008 12:39
Communicating with Parents
The Day Care and ASAP staff work very hard to meet the expectations of our families. A critical component in this effort is maintaining a positive, productive and respectful line of communication between the program and its families. In fact, the staff is encouraged to touch base with parents on a daily basis to keep them apprised of their children’s experience in Day Care/ASAP.
Parents are welcome at their child’s Day Care/ASAP center at any time. Upon arrival, please check in with the Center Supervisor or Assistant Center Supervisor. Then, feel free to visit with your children, observe or even participate in the activities and games.
While visiting, please do not hesitate to take any comments, concerns, or questions directly to the Center Supervisor or Assistant Center Supervisor. For a more formal discussion, parents always have the opportunity to schedule a meeting with the Center Supervisor and/or Program Coordinator.
In addition, two times each year the parents receive a written general assessment of their child’s development, behavior, adjustment and needs in Day Care/ASAP, as required by the Virginia Department of Social Services Licensing standards. Subsequently, parents are offered scheduled opportunities to provide feedback on their children and the program.
General information, events and materials will be disseminated through the “Parent Files”, which are located near the sign-out sheet at each center. There is a Parent File for each family. The monthly billing statements, registration materials and other information is distributed through the Parent Files.
The Falls Church City Public Schools maintains a website - www.fccps.org - with a link to our Day Care Program. The e-mail addresses of the Center Supervisors and Assistant Center Supervisors can be found HERE. E-mail is a convenient way to submit your questions and comments. On our website you find general information, snack menus, the monthly newsletter and the forms necessary for registration and other activities, which may be downloaded and printed.
In addition, should you wish to reach the Day Care programs or administrators, important program phone numbers are available online and on the inside cover of the program's handbook.
In the event of an emergency or for information regarding the status of the program on days of inclement weather, the Day Care/ASAP staff will communicate with the parents through some or all of the following resources:
- Cable TV (FCC-TV and Cox Channel 12, Star power/RCN-Channel 2 and Verizon Channel 35)
- The Falls Church City Public Schools website www.fccps.org